The Ondina Group
Home Health Care Workshop
Ultimate Yardstick: Patient Outcomes
( DATE : RESCHEDULED TBD )
Brought to you by: The Ondina Group
Focusing on Quality & Safety
in Home Health Care
Quality is measured against the ultimate yardstick - patient outcomes. Outcome reports are powerful tools when utilized in meeting your goal of providing the best possible care. Learning to use these tools will provide direction for continuous quality improvement in your agency. In addition, understanding your outcome reports and how they reflect clinical practice can also make a big difference in how successful you are in today’s competitive market.
The participants in this workshop will learn to interpret and utilize home health outcome reports (OBQM, OBQI, Case Mix, and Tally Reports) to monitor and improve the quality of patient care. Learn to focus quality and performance improvement activities on select target outcomes, investigate the care processes that contributed to these outcomes, and make agency-specific changes in clinical actions that lead to improved patient outcomes.
OBJECTIVES
• Discuss the purpose of OASIS derived Outcome Reports.
• Interpret OASIS derived Outcome Reports (OBQM, OBQI, Case Mix, and Tally Reports.)
• Select Outcomes to target for improvement.
• Identify at least two Quality Improvement tools and methods.
WHO SHOULD ATTEND
Anyone interested in learning more about improving the quality and safety of health care provided by the agency.
- Administrators
- Directors of Patient Care Services
- Quality Improvement Managers
- Agency staff
WHY YOU SHOULD ATTEND
Avoid Surprises: Be prepared when the State Surveyors arrive at your door. They know your outcome data….will you?
You can no longer rely on QIOs for assistance in improving your outcomes and prepping for P4P.
Most importantly, demonstrate your commitment to providing the best care possible.
PROGRAM SCHEDULE
8-9 Registration
9-3:30 Adverse Events (OBQM)
Outcomes (OBQI)
Public Reporting (Home Health Compare)
Quality Improvement Tools & Methods
Next Steps
A buffet lunch will be served at 11:45 AM
CONTINUING EDUCATION
Provider approved by the California Board of Registered Nursing, Provider # _____ for five (5) contact hours. BRN provider approval status pending at the printing of this brochure.
REGISTRATION
Early Bird Registration (Recv’d by Sept 23, 2008) > $189/person
Advance Registration (Recv’d by Oct 8, 2008) > $209/person
On-Site Registration (Day of program only, Space permitting) > $239/person
Note: Registering 2 or more people will receive $10 off each registrant.
HOW TO REGISTER
1) Email your contact information to: registration@ondinagroup.com
2) MAIL your registration to:
Bonnie Noble
The Ondina Group
P.O. Box 421
Long Beach, CA 90801
3) FAX your registration to: 562 252-0129
4) PHONE in our registration to: 562 361-5845
CANCELLATIONS & REFUNDS: If written notice of cancellation is received at least 10 business days prior to the program date, a refund, less a 20% administrative fee, will be issued. Refunds will not be made for no-shows. However, substitutions will be allowed. Should The Ondina Group cancel the program, a full refund will be issued.
Contact Information (provide the following)
________________________________________
Company Name
________________________________________
First Attendee Name & Title
________________________________________
Additional Attendee Name & Title
________________________________________
Company Mailing Address
________________________________________
City, State, Zip Code
________________________________________
Phone No.
________________________________________
Email address
LOCATION INFORMATION
Kellogg West Conference Center & Lodge
3801 W Temple Ave Bldg 76
Pomona, CA 91768
800-593-7876
For directions go to:
http://www.kelloggwest.org/directions.aspx
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If you have any questions, please contact:
registration@ondinagroup.com
562 361-5845 Bonnie Noble
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